Report incident

We'll be happy to help you

Please choose the topic:

 Damaged item

Domestic mail

 Letter
 Parcel
 Forwarding order (change of address, holidays. etc.)
 Something else

International dispatch

  • Report an incident relating to the products URGENT and URGENT Business: Please contact our TNT Swiss Post AG customer service directly (tel.: 0800 45 45 45/e-mail: )
  • Report an incident relating to the product GLS: Please contact our Swiss Post GLS customer service directly (tel.: 0848 858 686  e-mail: )

 Letter
 Parcel
 Something else

Financial products

 Account
 Something else

PostBus

Use this page for general questions or suggestions about PostBus products and services. We will contact you as soon as possible by e-mail or telephone.
 Contact PostBus