Counselling and support services

Overcoming crises and exploiting opportunities

Swiss Post counselling supports employees with psychosocial problems. The Employee Fund can help in financial emergencies. And Swiss Post's own job centre is a starting point for a change of career direction or occupational training.

Swiss Post wants to have employees who are as motivated and free from worries as possible. If they have problems, it can provide help and advice.

Social counselling

Swiss Post social counselling is an impartial unit. It provides counselling and support for employees who have personal, financial or work-related problems. This counselling is voluntary, confidential and free of charge. Swiss Post's 25 social workers also run seminars on subjects such as bullying, burnout, addiction problems and financial planning.

Employee Fund Foundation

The Swiss Post Employee Fund Foundation helps employees who are in financial need or whose financial resources are modest. For example, the Employee Fund provides non-repayable grants to contribute towards the uncovered costs of illness and accidents or to help with children’s education. The Foundation additionally provides low-interest loans. It also offers low-cost family holidays for its staff at over 70 holiday apartments.

Job centre

The job centre provides employees with progress reviews and career advice. If required, it can organize seminars on subjects such as employability, coping with change, career planning and applying for jobs.