Business reply item

Simple means of replying that promotes customer loyalty

With the business reply item, your target group can respond to offers, surveys and business letters without having to pay any postage. As the recipient of the reply, you only pay for replies that are actually sent back.

Pre-franked business reply items enable you to increase the response rate to your mailings. You are making it easier for your target group to reply, and thus promoting customer loyalty. With a modest outlay you can achieve more.

  • Free reply option for existing and potential customers
  • You can have items sent back by A Mail, B Mail or as a letter with proof of delivery
  • Reply items from Switzerland and abroad with “Combi Response”
  • No minimum number of items in the mailing, hence suitable for individual responses as well
  • Can be used with reply card or reply envelope
  • Simple to produce yourself thanks to practical printing templates

The business reply item promotes and simplifies customer contact. It can be used in a wide variety of ways. For example, it can be used as part of a mailing or as a newspaper supplement. It is also ideal for placing at the POS.

 Swiss Post‘s handling of this mailing type is 100% carbon neutral.