Development communications market

Performance between products in the communication market varied widely. The number of addressed letters handled by PostMail and Post Offices & Sales in 2012 was lower year-on-year. Unaddressed mail increased by around 51 percent year-on year as a result of acquisitions. On the other hand, newspaper delivery volumes were negatively affected (– 1.8 percent) by changes in customer behaviour. Post Offices & Sales recorded a further downturn in over-the-counter payment transactions. By contrast, net sales of non-postal brand name items saw positive growth. Import and export volumes (mail) fell year-on-year. At Swiss Post Solutions, growth in the United States and in the Document Output unit had a positive impact on the income from services provided.

Communication market | Addressed letters

2008 to 2012 showing change from prior year / over four years
2009 = 100%1, figures expressed in millions

1 Since 2010, letter volumes have been calculated using a new method. For the purposes of comparison, the prior-year figure was adjusted accordingly and the figure for 2009 was defined as the new base value.
Comparability with results for 2008 is therefore limited.